Error: -1 Cannot find license file

Problem:

License server cannot find license file.

Cause:

License file is missing or the path to the license server is in the wrong format.

Solution:

License file no longer there

This error has two solutions, both solutions have the same end result of ensuring the file ends up in the right place.

Solution 1: You can re-run the installer, which will copy the license file you give to the install location.

Solution 2: Alternatively, you can copy the license file to the current installed location and re-name it ‘Thinkbox.lic’.

Wrong license server format

Solution: Make sure that in Deadline, your license server hostname or IP address have an @ symbol in front of it, for example @server01. Note: this only applies to Deadline, none of our other applications.