Error: -1 Cannot find license file


License server cannot find license file.


License file is missing or the path to the license server is in the wrong format.


License file no longer there

This error has two solutions, both solutions have the same end result of ensuring the file ends up in the right place.

Solution 1: You can re-run the installer, which will copy the license file you give to the install location.

Solution 2: Alternatively, you can copy the license file to the current installed location and re-name it ‘Thinkbox.lic’.

Wrong license server format

Solution: Make sure that in Deadline, your license server hostname or IP address have an @ symbol in front of it, for example @server01. Note: this only applies to Deadline, none of our other applications.