Diagnosing and resolving the License errorΒΆ
Once you have found your error it’s time to find out what the error means. While the Flexera License Manager has a lot of possible errors, we have compiled a list of the ones we see more commonly with the way Thinkbox applications interact with the license manager.
If you do not find your error below, please do not hesitate to contact Thinkbox Support so we can investigate further.
If you aren’t sure how to find your error, please see the previous section, How to find your License error.
- Error: -1 Cannot find license file
- Error: -2 Invalid license file syntax
- Error: -4 Licensed number of users already reached
- Error: -7 No socket connection to license server manager
- Error: -9 Invalid host
- Error: -10 Feature has expired
- Error: -13 No SERVER lines in license file
- Error: -15 Cannot connect to license server
- Error: -18 License server does not support this feature
- Error: -21 License file does not support this version
- Error: -25 License server does not support this version of this feature
- Error: -96 Server machine is down or not responding
- Error: -96 No such File or Directory
- Error: -96 System Error: 11004 “Comm. error”
- Error: -97 The desired vendor daemon is down.
