Restarting the license server

For a variety of reasons you may need to restart the license server on your farm, and may not be able to run the installer again. This will walk you through that process, assuming you have used our license server installer for your OS.

Windows

To restart the license server on Windows, open LMTools from the install directory, select the Thinkbox license server entry

_images/service.png

Once chosen, go to the Start/Stop/Reread tab and choose Start Server

_images/startstop.png

If you get an error starting to start the service, try stopping it, waiting to a 5 count, then starting again. If it still errors, go to Config Services to view the log and see if it has any indicators.

_images/configservices.png

Mac OS

Restarting the license server on Mac OS requires the use of the Terminal, where you would type the following to stop the service

sudo launchctl unload /Library/LaunchDaemons/com.thinkbox.licensing.plist

and then to start it back up use

sudo launchctl load /Library/LaunchDaemons/com.thinkbox.licensing.plist

We recommend checking the /Applications/Thinkbox/License Server/Thinkbox.log file to verify it started as expected.

Linux

A restart of the license server on Linux requires a command line window where you would type the following to stop the server

sudo service thinkboxls stop

and then the following to start it back up

sudo service thinkboxls start

We recommend checking the /opt/Thinkbox/License Server/Thinkbox.log file to verify it started as expected.