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Job Report Says it Failed to Checkout Third Party License

What Went Wrong

Third party software says it can’t checkout a Usage-Based License (UBL) in the job report.

Solutions

Limits Not Created

Configure Limits

Limits Not Added to Job

Adding Limits to Jobs

Have You Downloaded the UBL Certificates?

Download your UBL certificates from the Customer Portal.

UBL Certificates Fail to Upload

UBL Certificates can fail to upload if you haven’t setup the UBL Certificate Directory or if the machine you are starting the infrastructure from doesn’t have access to the Usage-Based Licensing Certificate Directory that you specified in the AWS Portal Settings.