If you’re familiar with Deadline 10 and looking to start using AWS Portal, we recommend starting here.

Note

While AWS Portal can enable cloud rendering in Deadline 10, AWS Deadline Cloud is a newer offering that has been built specifically for the cloud. It is a fully managed service that does not require installation or maintenance of infrastructure (e.g., repository, database, or license server). Worker fleet auto-scaling, asset synching, and licensing are all managed natively within AWS by Deadline Cloud. See here for more information on Deadline Cloud and its capabilities.

Job Report Says it Failed to Checkout Third Party License

What Went Wrong

Third party software says it can’t checkout a Usage-Based License (UBL) in the job report.

Solutions

Limits Not Created

Configure Limits

Limits Not Added to Job

Adding Limits to Jobs

Deadline Cloud License Endpoint Missing Metered Products

If you get “license not found” errors and have configured AWS Deadline Cloud UBL limits, ensure you have added the correct metered product to your license endpoint.

Have You Downloaded the UBL Certificates?

Download your Legacy UBL certificates from the Customer Portal.

Legacy UBL Certificates Fail to Upload

Legacy UBL Certificates can fail to upload if you haven’t setup the UBL Certificate Directory or if the machine you are starting the infrastructure from doesn’t have access to the Legacy Usage-Based Licensing Certificate Directory that you specified in the AWS Portal Settings.